Terms of service

General terms and conditions of the company Croozaboo GmbH

§1 Applicability to entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Formation of a contract, storage of the text of the contract

(1) The following regulations on the conclusion of the contract apply to orders via our Internet shop https://www.croozaboo.com/.

(2) If the contract is concluded, the contract is made with

Croozaboo GmbH

Kurt Schumacher Str. 8
63579 Freigericht / Germany

Managing director Magdalena Fontanier

Registration court: Amtsgericht Hanau

Registration number: HRB97808

VAT identification number: DE336353251

(3) The presentation of the goods in our online shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order is made in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Checking the information in the shopping cart
4) Click on the "Checkout" button
5) Registration in the online shop after registering and entering the registration details (e-mail address and password).
6) Re-examination or correction of the entered data.
7) Binding dispatch of the order by clicking the button "order with costs" or "buy"

Before the binding submission of the order, the consumer can return to the website on which the customer's details are recorded and correct or correct input errors by pressing the "Back" button in the Internet browser he is using after checking his details Closing the internet browser cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop: We will send you the order data and our general terms and conditions by e-mail. You can also view the GTC at any time at https://www.croozaboo.com/. For security reasons, your order data is no longer accessible via the Internet.


§3 Prices, shipping costs, payment, due date

(1) The stated prices include the statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the option of paying by PayPal, credit card (Visa/Mastercard).


§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately. The delivery takes place within 5 working days at the latest. In the case of payment in advance, the period for delivery begins on the day after the payment order to the bank commissioned with the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold is only transferred to the buyer when the item is handed over to the buyer, even in the case of mail-order sales.


§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.


§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:


Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To exercise your right of withdrawal, you must inform us

Croozaboo GmbH
Kurt Schumacher Str. 8
D-63579 Freigericht / Germany
Email: hello@croozaboo.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation


§7 Cancellation form


Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.)

An :
Croozaboo GmbH
Kurt Schumacher Str. 8
63579 Freigericht / Germany
E-Mail hello@croozaboo.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of consumer(s)


Address of consumer(s)


Signature of consumer(s) (only if notification is on paper)




(*) Delete where not applicable.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

As contract language german will be available exclusively.


§10 Customer Service

Our customer service is available for questions or complaints via the email: hello@croozaboo.com

§11 Guarantee & Exchange

What is covered by the guarantee?

With the exception of wearing parts (see below): 2 years from the date of purchase

In the event of a warranty claim, Croozaboo has the option, at its option, to repair or replace the defective parts. If a component of the same type, size or color is no longer available, Croozaboo can provide a part that can be considered a successor component to settle the warranty claim. If the production of a certain part or product is completely stopped, or no suitable spare part is available, Croozaboo has the right to exclude the warranty claim. There is no entitlement to original spare parts. No further claims can be asserted beyond this. The guarantee does not include compensation for direct or indirect consequential damage. Any work required or any packaging or postage costs incurred shall be borne by the buyer. If a guarantee service is claimed, this does not result in an extension or a new beginning of the guarantee period.

The guarantee only applies to private end users. End consumers who use the products in connection with their professional activity (e.g. kindergartens) are therefore excluded from the guarantee.

What is not covered by the guarantee?

  • Damage after falls or accidents
  • wear parts, e.g. B. Wheels, brakes, handles, ...
  • Damage to the paintwork
  • Damage after misuse or overuse
  • Damage due to lack of care  
  • improper repairs 
  • Modifications to the original design and addition of parts



Status of the General Terms and Conditions Sept. 2022

Free Terms and Conditions created by agb.de